Why do I not see any information for the upcoming holiday in my area?
Please check back soon. The Holiday Schedule is generally posted up to 14 days prior to the nearest holiday.
What kind of delay might I expect during a holiday in my area?
You can expect a delay of up to 48 hours during the week of the holiday. Please check your Pickup Schedule for updates.
How do I determine when my pickup will occur around a holiday?
Please visit the Holiday Schedule page to see any holiday-related service information.
What do I do if my pickup service did not occur?
If your pickup falls on or near a holiday, please check your Holiday Schedule. You can also get an ETA to see if your pickup time is expected later in the day. If you feel there was a missed pickup, please take a look at how to Report a Missed Pickup.