How can I update my order details?
If you need to edit or cancel a request before your service, please Contact Us by email or live chat if available in your area.
Why wasn’t my container picked up on the date I requested?
Waste Management strives to provide pickup services within the requested timeline. In the event a service cannot be completed as requested, you will be contacted by a representative regarding the date of your scheduled service.
For any other questions you have, please Contact Us by email or live chat (if available in your area), or contact us by phone:
- British Columbia: (800)774-9748
- Manitoba, Saskatchewan, and Alberta: (877)784-7336
- Ontario and Quebec: (800)665-1898